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Service Engineer

  • Location:

    Manchester

  • Sector:

    Service & Applications

  • Contact:

    Sarah Farrugia

  • Contact email:

    sarah.farrugia@delverec.com

  • Job ref:

    961870

  • Published:

    21 days ago

  • Expiry date:

    2020-11-01

Service Engineer (Days only) 
South Manchester
£30,000 - £35,000
  
Personal Profile:
  • Keen and Enthusiastic, willing to learn and travel to client’s sites
  • Flexible to spend 50% of time in the field
  • Self-motivated, someone who can work in an autonomous work environment
  • Work in a team and on own
  • Electro/mechanical service/ maintenance experience – ability to follow circuit diagrams, use oscilloscope helps, some pneumatics/ compressed air.
  • Customer facing  
  
Responsibilities:
  • Provide service, breakdown, commissioning, training, inspection and installation advice.
  • Technical support for sales visits, exhibitions, customer demonstrations etc.
  • Technical support for distributors, agents, sales managers, customers including; technical queries, machine configurations, machine recommendations, machine installations, preparation of test reports etc.
  • Provide support to group companies
  • Ensure the demo machine inventory and workshop area are maintained in a proper manner during sample testing visits to SEU.
  • Ensure that parts allocated to service inventory are correctly maintained.
  • Document and process warranty claims - report and follow up with customers and machine supplier.
  • Training of distributor’s technicians including new technicians and re-training on new machines.
  • Emergency cover for service technicians - commissioning, demos etc.
  • Maintenance and distribution of technical machines files, manuals, technical bullet-ins etc.
  • Travel to clients throughout SEU region, in particular those regions allocated as sales territories and occasional world-wide travel to group companies.

Salary and Package
  • To 34k per annum
  • Time back in lieu policy (for travel etc.)
  • All expenses paid, travel and hotels organised.
  • Great pension, contribute 10% for your 5%.